Customer feedback for GT Academy Group
5 stars from 155 reviews on
please read a selection below.
Range Rover Sport - Amazing service
I purchased a Range Rover Sport from GT Academy Group. The salesperson was very professional, helpful and highly knowledgable in the vehicle features/specification, which made for an exceptional customer service experience. An absolutely amazing service! I would not hesitate to recommend GT Academy Group.
I purchased a Mercedes ML250 ('15 plate) from GT Academy. Service was first class from the main salesman, the background and technical checks showed everything to be in order and the knowledge of the car and how it worked was excellent. It made me think that there was great attention to detail and although it's early days with the car (I've had it 10 days at time of writing) it's already been driven 750 miles with no issues. There is peace of mind from the GT academy warranty and overall the service was excellent.
Great purchasing experience
Great purchasing experience: Derek was easy to work with, the car was very well presented. Even when the sale was a certain he went that extra mile to make sure all was well.
Superb, we love our new car!
Our experience with GT Academy was first class.. everything we asked was attended to and all paperwork prepared in advance. You couldn't ask for a more pleasant gentleman to deal with.
Range Rover Evoque
Excellent service from start to finish! Would highly recommend GT Academy Cars
Purchase of a Porsche Macan
The gentlemen at GT Academy are both extremely professional and personable. From the moment I enquired about the vehicle through to viewing, test driving and the completion of the sale process including the part exchange, it was all very complementary and executed without any hitch. The guys are a credit to their industry and specifically the prestigious motor vehicles for which they are aligned too.
Buying a car
When interested in the rcz, i contacted gt academy who were so professional about everything. Directions to tring, herts.constant email contact before & after the sale.couldn't have been more obliging
Very Happy Audi S5 Owner
What a fantastic company to do business with. Couldnít have been more welcoming. Brew on arrival. Quality of service was second to non. Well done GT Academy. Iíll definitely look at coming back when I want another change
Great service, simple process and a fair price!
Really professional, easy and enjoyable process to buy the car from GT Academy Group. The approach was in no way to pressure sell the car and got to a fair price. Derek helped from beginning to end and was particularly helpful in guiding me through the paperwork and whole buying process. I'd happily recommend and use again
First Class Service - Honest Company
GT Academy provided a Professional service from start to finish. As I was travelling a long way to purchase the vehicle, I was delighted they honestly described the vehicle in every detail. If you see a vehicle you like, I can vouch that the photos and conversations you have with this company will be accurate and represent the vehicle. Nothing was too much trouble - even down to a FaceTime video tour of the vehicle. Very refreshing. Iíll be back in a couple of years when I get bored with this car (donít tell the wife)
Buying a new car with ease.
Very nice company, easy to ask questions, good at explaining everything about the cars they sell. All round great service.
Very good experience
Professional, helpful and knowledgeable, a really good buying experience.
A pleasure to deal with
This isnít your usual used car dealer. They hold a fairly limited stock of high quality cars, which means that they can concentrate on getting things right rather than being focused on turning stock (at least thatís the impression you are left with). The viewing experience was relaxed and absolutely hassle free, you wonít get a hard sell here. Some minor cosmetic issues were addressed but I had seen the car when it had only just come in and Iím sure if I had gone a week later these would have already been addressed. This is a company that presents the cars to a good standard and doesnít rely on you not noticing something so they can get away with not attending to it. I got a fair price for my part-ex and the transactional side of things was also straight forward, even with the annoyance of having to remove a personal reg. I would definitely recommend.
BMW 520 GT
Excellent service first class dealer, first class vehicles and first class people to deal with. Very professional
Purchase Jaguar XKR
Car was well priced. Information was accurate. No hard selling (car did the selling) All steps from first phone contact to driving away were well managed. The paint treatment makes a 7 year old car look brand new-time will tell whether it is durable. Overall a pleasant experience and I would use this dealer again.
Professional, high quality service
Helpful, professional and very efficient team. High quality cars available and they offered us a fair and reasonable part exchange on our old vehicle. Very friendly service when we went to the showroom with our toddler in tow, including switching the showroom tv to CBeebies to keep her entertained. We would certainly do business with GT Academy again in the future.
Mercedes ml experience
Just bought a Mercedes ml off these guys and from my first call until we drove off the fourcourt they couldn't have been more helpful, from helping with directions and a good trade in price for our old car, would recommend them to any one, why can't all car dealers be like these guys, many thanks for a smooth transition
Fiat 500X - Superb Service!!
What a great company to deal with - superb service from the first phone call onwards. Salesman Derek is a superstar and I would recommend without reservation. Our car was sparkling and spotless ( the whole show room and the cars look cleaner then most peoples houses). All the paperwork was available to view and once our transaction was complete it was a fast and efficient handover - even called us the next day to make sure all was well with the new car - Top job gents and thanks for all the help!
BMW X5 and a thank you to Derek
It was a pleasure finding the car that suited all our needs, GT Academy made sure from initial viewing to final purchase was very straight forward. Derek explained everything in depth and was a pleasure to deal with making sure all our requirements were met. Lovely, clean showroom and looked after like a customer should be as soon as you step foot through the showroom. Thanks Derek just a shame Christmas got in the way as we have not been out to drive her!
Great service from a great dealer
I found the car I was looking for (after months of searching) on GT Academy's website which has a great range of high-end spec cars. Negotiations, including the part-exchange of my old car, were fair and uncomplicated and the staff could not have been more helpful and friendly when I went up to their site to complete the deal. Heartily recommended if you're looking for something a bit more special.
GT Academy Simply the Best
I travelled a long way to GT Academy. I was greeted outside and offered refreshments immediately. The Showroom was immaculate with all cars on show gleaming and clearly priced. The staff where fantastic, so helpful and answerd all my questions in a professional manner. I can only describe my experience as First Class,and would without doubt recommend this company to any car buyer. I am in the Motor Trade too so I know what I am talking about. Well done GT Academy you got the show perfect
Last week I purchased my Audi A1 S-Line from GT Academy. The car was exactly as described and photographed on their website and as promised in superb condition both inside and out. I dealt with Derek during my part exchange and purchase and he was an absolute pleasure to do business with. Derek was very professional, relaxed and friendly and nothing was too much trouble for him. He sorted out my old and new tax, my vehicle registration documents and breakdown cover etc whilst I was with him at the garage. This meant that I was able to finalise the deal there and then and drive away in my new vehicle that afternoon. I've never received such excellent and personable customer service when buying a car and it was totally hassle free. Thank you Derek, I am extremely happy with my new car. I would definitely recommend GT Academy to anyone and I would be happy to do business with you again.
Professional, Helpful and Brilliant!
I recently bought a BMW M3 from GT Academy, and not only was the car competitively priced, but the whole sales process and customer service was brilliant. GT Academy responded promptly to my enquiries and emails, helped me source a finance company and even stayed after hours to allow me to collect the car. I'd thoroughly recommend buying a car from GT Academy, the service was exceptional and the car itself was exactly as described, if not better, priced competitively and came with a full 128 point AA check and breakdown cover.